How it works
Our 4-step process for chatbot creation
It's that easy to bring your AI chatbot to your website.
1. 📚 Your knowledge base: Define the data source
This is where it all begins! You tell us the sources and documents that will make your chatbot a true expert. Think of your website, detailed product PDFs, internal Word documents, or even knowledge bases like Notion. The more comprehensive the sources, the more intelligent and precise your chatbot will be.
2. 🎯 The personality: Formulate commands and prompts
This is where we give your chatbot character! Together, we determine its tone: Should it be friendly, professional, direct, or informative? We also define its main goals: Is it primarily about answering questions, scheduling appointments, actively selling products, or providing support? These "prompts" are the soul of its communication.
3. 🎓 The finishing touches: Intensive training & FAQ optimization
After the definition comes the intensive training! Over a period of 1-2 weeks, we "train" your chatbot with specially developed test questions that reflect real customer scenarios. We continuously analyze and improve its responses to ensure it is precise, helpful, and convincing, in line with the previously defined goals.
4. 🚀 The Launch: Seamless integration into your website
Your customized AI chatbot is ready! We'll take care of the technical integration directly on your website. Alternatively, we'll provide you with the simple code that you can add yourself in just a few minutes. Whichever option you choose, the process is straightforward and fast.